Today was completely different. As a matter of fact it was super awesome.

Instead of focusing on the typical issues and challenge we tend to laser focus in on in our business our team chose to take a different approach. And I can say for one manager it was so touching that the exercise we engaged in was enough to bring tears of joy. We rocked the organization we worked in today.

Too many times we tend to focus on what’s wrong, bad, or negative about our business. We use metrics to drive home our failures. We measure things like, how many defects, how many behind schedule jobs, or which crisis we need to firefight today. Stop the crazy world I want off.

Today was a shocker. Instead of facilitating the typical meeting about a challenge or issue, I chose to take a completely outside the box approach. I let our management team know we had a surprise on the agenda. We needed a journalist, a photographer, and an evidence gatherer. After the positions were selected, the team was asked to take a trip out to their area and find things that were right, and people that were engaged in doing good things.

This simple success gathering scavenger hunt was powerful. It was mind altering. The managers came back with a new appreciation of those out on the floor doing the right things.

This has set the precedent for all of my training and facilitating to come this year. I am planning on going deeper. I am intent on finding the things that matter and touching the people that matter at a more personal level. I believe the secret to business success has shifted and what used to be important, no longer has as much impact. The days of squeezing out another cajillion dollars or doing better, faster, or cheaper are dead. Workers are tired. They will not respond to this narrow, short term thinking, any further. Not that these thing are any less important, they absolutely are. We just need a better approach. Today, my manager team got evidence of that difference and we have genuinely shifted some thinking patterns.

This new effort and approach is about the heart and not the dollars. Get to someones heart and the other stuff will naturally fall out. If we are intentional about asking better, more empowering questions, we will get better answers. We will be digging into the heart and soul of the worker and truly connecting.

I want to spread this around the corporate culture in America. I want to help your team shift their pattern and lead from the heart first. My mission in 2010 is bent on putting “heart” back into the art of business. Call me today to transform your business and culture from the inside out.

Call me right now! 425-239-3785.